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Retail Computer Stores
When I first went looking for computers for sale, I decided to avoid retail computer stores altogether. I was sick of people always trying to sell me something bigger and more expensive, and anyway, I thought that I could get a better deal over the Internet than at a retail computer store anyway. I had worked at Best Buy stores before when I was in college, so I knew how it worked. Basically, the people who worked there were rewarded for how many sales they could make. They did not hire geeks, but rather retail sales people – people who could sell you something that you did not really need.
When my computer arrived, I congratulated myself on avoiding going to the retail computer stores. I had a pretty high-end machine that was a whole lot cheaper than anything that I would have gotten at a Best Buy store. It was made with off-brand products, so it cost a whole lot less than if I had made the mistake of buying a Dell, Compaq, or some other name-brand computer.
Everything was great with that machine until I ran into trouble. The computer manufacturer had given me a quality guarantee, but the problem was that he was located across the country from me. Rather than just taking the machine into the retail computer stores to get it serviced, I had to freight it hundreds of miles so that they could look at it. This is the advantage of retail computer stores that I had never thought about until it was too late. I need my computer for my work, but because I had had it made by a small manufacturer located nowhere near me, I had to either void the warranty or be without it for weeks! I wished that I had gone to retail computer stores.
My old computer still worked, so I bit the bullet and sent it in. By the time it got back, it was more than two weeks later! I could have gone to retail computer stores and gotten it fixed several times over by then. Although it has worked really well since then, I sometimes worry still. What would happen if it stopped working again? What if I had a big project to finish and it suddenly failed. When I think about these kinds of issues, I wish that I had used retail computer stores.
Summary
Retail computer stores are the main places most people shop for electronics and gadgets for their computers. Some tend to buy at llittle known places and have issues later on with service or warranty. Shipping costs can be high for items, and it just makes sense to shop from a local store to take care of problems.
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